Process Schematic
How we work.
Discovery
Client questionnaire · Access & credentials · Full audit
Goal Alignment
Success criteria, KPIs, scope and shared expectations, agreed before work begins.
- Brand strategy
- Strategy and positioning
- Audience definition
- Key messaging and voice
- Visual identity
- Style tile
- Brand guidelines
- Creative website strategy
- Sitemap
- Prototyping
- Design, build, launch
- SEO and AIO
- Analytics and heat mapping
Our process runs as one continuous sequence: Onboarding leads into Foundations, and Foundations lead into Campaigns. Brands with foundations already in place can begin directly at the campaign level.
Tracking and Pixels
Meta, Google Analytics, ad infrastructure and tags.
Google Business Profile
Setup and optimization for local search presence.
Social Media Infrastructure
Platform and ad account setup.
Website Data and Analytics
Tracking and reporting tied to the website.
AI Search Optimization
AIO layered across all surfaces so the brand is discoverable in LLM answers.
Content Bank
We access your existing content library and build on it as new campaign content is created.
On-Demand Campaigns
Individual · Digital and/or physical · Awareness, consideration, conversion
Scoped and billed per campaign. Each runs the full four-step process: strategy, content, distribution and reporting.
Step 1
Campaign Strategy
Goals and KPIs
Content treatment
Execution plan
Step 2
Content Creation
Key messaging
Photo · Video · Production Design
Post-production and design, drawing on existing and client-supplied content
Repurposing and templates
Step 3
Distribution
Organic social · Paid ads · Email · Website · Physical campaign or activation
Social media management: boosted posts, posting cadence and content pillars
Google: brand search protection, Business Profile management and ongoing search presence
Step 4
Reporting
Campaign-specific reporting
What performed and what did not
Informs the next campaign plan
This four-step process runs in full for every campaign, whether a single on-demand project or each campaign within a sequenced arc.
Sequenced On Demand Campaigns Repeats annually
Guided by a coordinated annual marketing plan.
Planned and sequenced toward shared annual goals.
The count is flexible. The number of campaigns adapts to the annual plan; the four-step process inside each one stays constant.
Sequenced toward shared annual goals, with each campaign's reporting informing the next.